Frequently Asked Questions

Ordering

How can I place an order for my school?

School orders will be accepted on an official school purchase order via fax, mail, or email. We also accept Visa, MasterCard, American Express, and Discover via Web, phone, mail, fax, or email.

Please contact your local Davis Representative or Customer Service if you need a proposal for your school.

How can I place an order for my myself?

Individual orders may be placed by Web, phone, mail, or fax using Visa, MasterCard, American Express or Discover. We also accept payment by check through the mail. Orders must be pre-paid, including shipping costs and applicable taxes based on the shipping address. See Shipping & Delivery.

How do I set up an account on DavisArt.com?

Go to the top right-hand corner of the screen, and click on My Account. Then, click on Click Here To Register under the login button.

Personal Account - Create this type of account if you are planning on making purchases for yourself.

Institution or Business Account - Create this type of account if you are planning on making purchases to be used by an institution or business, such as a school or university.

Next, fill out the form with the information required, and submit the form.

Once my account is set up how do I make changes?
Manage your account by clicking on the My Account link in the upper right corner of the web page.

Sales Tax

Customers exempt from sales and use taxes, please provide an exemption certificate with your orders. Failure to submit an exemption certificate may result in additional tax charges on your invoice. All other customers should add sales tax per state requirements, and local tax where applicable.

Shipping & Delivery

IMPORTANT: Due to extended shipping times dictated by FedEx and the USPS we cannot guarantee specific delivery dates.

What are the shipping costs?

U.S. Customers - Orders over $100.00—Add 10% shipping & handling. Orders under $100.00—Add $10.00 shipping & handling.

Canadian Customers - You may purchase our materials through Oxford University Press in Canada. Due to rights and permissions, we are limited on which titles can be sold for use outside of North America. You may contact Customer Service to see if the title you are interested in is available.

What is our rush policy?

For online orders, you may select Overnight or Second Day delivery. On phone, fax, or email orders, please request a shipping quote from Customer Service.

* Orders are processed and shipped Mon–Fri 8:30am–2pm. Rush orders must be submitted by 2pm Eastern Time to be shipped the same day. Orders placed Sat or Sun will be processed the following business day with a “rush” status.

What is our turn-around time?

Our standard turnaround time is 7–10 business days.

How will my order be shipped?

We use UPS, FedEx, and USPS Priority, so that your order can be tracked.

Samples

May I receive a sample book?

To sample any curriculum available digitally, simply sign up for a 90-day FREE trial of Davis Digital.

Reviewing curriculum for potential adoption? We can sample physical product of our core curriculum for this purpose if needed. Please contact your local Davis Sales Representative or Customer Service to request a sample. We do not sample resource books or ancillary materials outside of large adoptions that list it as a state requirement.

May I receive a desk copy?

We do send desk copies to college professors reviewing our books for use in their courses. These requests are reviewed on a case-by-case basis. These requests are required to be made in writing on college letterhead. They should include class title, potential enrollment, a brief description of the course, and a school address to ship to. The request can be mailed, faxed, or emailed.

Digital Products

Davis Digital eBooks and Digital Curriculum

What are the technical requirements for Davis Digital?

Davis Digital is compatible with most modern browsers and operating systems, including PC, Mac, and mobile devices. A complete list of the Davis Digital Technical Requirements is available.

Does Davis Digital work on iPads / Tablets / Chromebooks?

Yes, Davis Digital is compatible with most mobile devices and tablets.

How do I install Davis Digital on my computer?

Davis Digital is a cloud-based program that is accessed online through a dedicated website. Therefore, no installation is required.

Will Davis Digital work with my school district’s firewall or Internet security system?

Yes. In some cases, your school’s IT department may need to make adjustments to the firewall to allow access to Davis Digital. The information needed can be found in the Davis Digital Technical Requirements document, and Davis Customer Service can work directly with your school’s technical staff to ensure that teachers and students have full access to Davis Digital.

Davis Art Images

Davis Art Images is accessible through Davis Digital. Request free access for 90 days.

A Davis Art Images subscription includes one year of access to more than 20,000 fine art digital images. Pricing is per school based on the number of accounts your school or district needs.

SchoolArts magazine

How often is SchoolArts published?

SchoolArts is published 9 times a year September through June.

When will I receive my first issue?

It may take six to eight weeks to receive your first issue, depending on when your order is received. However, if you subscribe and also sign up for a digital companion edition, you will receive a link to the most recent issue right away.

How can I purchase back issues of SchoolArts?

To purchase back issues of SchoolArts, contact Lorraine Markey, Subscriptions Manager at 800-533-2847, x220. Issues can be purchased at a prepaid cost of $6.00 each. Please have the publication month and date of the desired issue readily available.

What is your policy on foreign subscriptions?

Beginning with the August/September 2009 issue, all non-Canadian foreign subscriptions will be digital only. Foreign customers wishing to continue to receive the print edition must pay the enormous cost of shipping their issues via the United Parcel Service or Federal Express, approximately $35.00 per issue. They must call our subscriptions department directly for a quote and shipping arrangements. This change is due to an increase in claims on foreign subscriptions for lack of or delayed receipt of issues.

What is a Subscription ID?

Your Subscription ID appears on the address label of your magazine. The label should be on the front cover of your print edition.

What is the digital edition?

The digital edition is a replica of the print edition available on the web with live links. It allows you to have access to SchoolArts from school or home as quickly as possible.

With the digital edition, you can search through the issue, zoom in on specific pages, and access content-related web links quickly and easily. You can view the digital edition from anywhere you have access to the Internet. Once you are viewing the digital edition, you can view archived editions.

Returns & Refunds

What is our Return Policy?

You have 30 days from receipt of an order to examine and return any purchased materials. Materials must be in re-saleable condition not stamped or otherwise marked.

Shrink-wrapped items must be returned unopened to receive credit unless product is defective.

All returns require prior authorization from Customer Service.

Bookstores and dealers are not eligible for overstock returns. Read our Bookstore Policy.